Pasadena Hotel Reviews

The Langham Huntington, Pasadena, Los Angeles

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We stayed during our recent visit to the JPL open house for several nights. My young sons and I stayed in the Club Level California Suite during a busy weekend for the hotel. Despite the level of occupancy, my sons and I were impressed by the level of care, attention and service we received. My youngest played the game- who was the nicest person today? In the hotel. Having traveled from the east coast for a long weekend, having such service and comfort was a welcome respite.

The hotel property is beautiful, well appointed, and comfortable. For the kids, there was a welcome gift, s’mores by the pool, the pool, and room service to their liking. For the dad, there was the comfort of having one;s children feel like cherished guests- even in the Club Lounge.

The rooms were comfortable, but the bed was analog technology. The rooms wears otherwise very comfortable, the bathrooms were up to par for amenities and services at the level of leading hotels.

The gym had good hours, good equipment and helpful staff.

We will return.

Room Tip: High level with mountain view

The Westin Pasadena

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Amazing Management & Staff

This is such a beautiful property and it is so well run! I stay at Starwood Properties all over the world, and this Westin is perhaps the finest example of a property perfectly managed. The staff is so well trained and they are warm in the most genuine and sincere way. I have stayed at this lovely property many times, and am constantly delighted with the kindness of the staff! I recently had an unusual request and Marina Dutton, the Director of Operations, and Aissa Flores truly went out of their way to accommodate me. I am the type of person that hates to ask for help, but due to a medical emergency, I truly needed some help, and WOW Marina and Aissa were so helpful that I felt humbled by their kindness. With a staff of incredible people and a hotel that is gorgeous from the landscaping to the views, to the design, you can’t go wrong in choosing this wonderful hotel when you are in Pasadena. It’s walking distance to everything including the train station which can get you to downtown LA in 15 minutes. I often stay here while attending trade shows in downtown LA. The pool is always warm enough to jump right in, and the gym is the best you will find at any hotel in the world. It’s large with great equipment, great light, and a beautiful view of the mountains. Oskar often helps me with my luggage, and he always has a smile and a wonderful attitude. Fabulous property!

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